May 16, 2025 – The business and human resources communities are grieving the unexpected loss of Jill Zappitelli, President and CEO of H2R Business Solutions Inc., who passed away suddenly on May 14, 2025. A visionary leader, passionate entrepreneur, and compassionate mentor, Jill played a pivotal role in shaping H2R into a people-first HR firm known for its innovation, integrity, and culture of care.
Founded with a mission to transform how organizations approach human resources, H2R Business Solutions Inc. thrived under Jill’s leadership. Her unique approach to business, grounded in empathy and strategic insight, earned her admiration across industries. Jill was not only a driving force in HR solutions but also an advocate for building strong, values-driven workplaces where employees could thrive.
In a public statement released by the company, Melanie Shantz, Co-Founder of H2R Business Solutions Inc., paid tribute to Jill’s enduring legacy:
“It is with deep sadness that we share the passing of our President and CEO, Jill Zappitelli, on May 14, 2025. Jill was more than a leader—she was the heart of H2R. Her vision, passion, and unwavering commitment to people shaped the company we are today. Her legacy is woven into every part of our culture and work.”
Zappitelli’s unexpected death has sent shockwaves through the Canadian business community and beyond, with clients, colleagues, and partners expressing sorrow and sharing stories of her generosity, wisdom, and tenacity. Her influence extended beyond the walls of H2R, as she mentored countless professionals, championed diversity and inclusion, and helped companies of all sizes build healthier workplace cultures.
Although the loss is profound, H2R Business Solutions has assured clients and partners that the company remains stable and committed to its mission. The leadership team, described as well-prepared through years of mentorship under Jill’s guidance, will continue the work she began.
“We deeply mourn her loss, however Jill’s vision for H2R remains our guiding light,” the statement continues. “Our leadership team, strengthened by years of planning and mentorship, is ready to carry her legacy forward—grounded in her values and inspired by her passion.”
Crystal Dunlop will continue leading H2R as CEO, a role she has held with distinction, ensuring that the company maintains its focus on people-first business solutions, continuity in service, and care in every client relationship.
“To our clients, partners, and community—thank you for your continued support during this time. We remain as committed as ever to serving you with excellence and heart,” added Shantz.
Throughout her career, Jill Zappitelli was recognized for her deep understanding of organizational behavior, strategic HR planning, and leadership development. Her death marks a major loss to the HR and small business community in Canada, where she was a respected speaker, consultant, and thought leader.
As tributes continue to pour in on social media and professional networks, it is clear that Jill’s legacy will live on not only through the continued success of H2R Business Solutions Inc., but also through the many lives she touched during her remarkable career.
Information regarding memorial services or ways to honor Jill Zappitelli’s memory has not yet been announced. In the meantime, those wishing to express condolences are encouraged to share messages with the H2R team or support local organizations that reflect Jill’s values of leadership, compassion, and growth.